Fulfillment & Warehouse Lead

Position Summary:

 

The Fulfillment & Warehouse Lead is responsible for warehouse operations and for overseeing the fulfillment and scheduling of shipments of products to our direct-to-consumer customers, wholesale accounts and press accounts. They are also responsible for managing the receipt of all raw materials and products, managing inventory by controlling the storage, receiving and distribution of all products, and ensuring the accuracy and integrity of the materials in the inventory system. They will maintain an organized warehouse and ensure every department meets all safety requirements. They will also be responsible for line managing the Fulfillment & Warehouse team to ensure high productivity, minimal shipping errors and sharp focus/attention to detail.

 

Essential Duties and Responsibilities:

 

• Responsible for ensuring orders are picked, assembled, and shipped with great attention to detail and in accordance with the Marie Veronique standard.
• Manages warehouse operations and personnel to ensure maximum efficiency, safety and cleanliness.
• Controls inventory levels by conducting physical counts and reconciling within the inventory management system, working with the Controller and Procurement Lead.
• Identifies and ensures customer service requests are resolved, using own judgment or consulting others when needed.
• Leads Fulfillment & Warehouse team including onboarding/training of new employees, and to meet KPIs related to productivity and efficiency through tight organization and best practices for warehouse management.
• Completes shipping and receiving operational requirements by scheduling and assigning employees; following up on work results.
• Contributes to team effort by accomplishing related results as needed.
• Manages carrier relationships and daily pickups.  
• Instills a culture of safety within the Fulfillment & Warehouse team as well as the broader organization, and holds the team accountable for achieving optimal ways of working with respect to safety.

  

Education and/or Experience:

Bachelor’s degree or the equivalent in relevant work experience is preferred.

 

Other skills and abilities:

• Must be a true team player; personable, professional, flexible, have a high level of integrity.
• Must be willing to “roll up their sleeves” and pack shipments themselves and have a “no job is too small” attitude.
• Ability to manage time through multi-tasking and managing several projects at once.
• Must be flexible and work well under pressure and easily adapt to change.
• Strong attention to detail.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Excellent verbal and written communication skills.
• Self-motivated individual able to prioritize and multi-task effectively when working independently or in a team.
• Be comfortable with technology and have good computer skills. You will be using Shipstation for fulfillment, GSuite (Gmail and Google Apps) and Cin7 for inventory management.

 

Benefits:

We offer a comprehensive health benefits package with employer contribution. 401K plan with employer match. Annual bonus based on company and personal performance, 10 days of Vacation, 8 company Holidays, Paid Sick Leave, and Paid Time off to Volunteer. And on top of all that, we also offer amazing perks such as free employee products and a discount on products for a family member.

Marie Veronique performs pre-employment drug screening and background check.

Who we are:

Marie Veronique is a small but rapidly growing skincare company whose aim is to deliver superior, non-toxic skincare drawing on nature’s genius and the brain of science through innovative formulations. Achieving optimal skin health and healing real skin issues drive us to produce safe products that truly work.

Our founder, Marie-Veronique Nadeau, is a chemist who founded Marie Veronique in 2002. An inventor at heart who suffered from teenage acne, she was moved to create her own products when she could find nothing on the market that was clean and effective to address her rosacea. From there, she went on to develop a line for acne and was one of the first to formulate a non-nano zinc oxide sunscreen. She continues to lead the way towards safe yet effective skincare, determined to move an industry ensconced in hype into the realm of science. She holds degrees in Math and Science, trained as an esthetician, and is a former high school chemistry teacher.

Our products vary from natural oils to water based serums across a range of cleansers, mists, face oils, serums and masks and although we are a small Berkeley business our products have been featured in Vogue, HB Fit, New York Times, The Coveteur, Into The Gloss and the Wall Street Journal.

Marie Veronique provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Marie Veronique abides by applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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