Smart Home Pro

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

AAA recently acquired SafeGuard, the 11th largest smart home security company in the United States, with the vision to become the most trusted brand in this industry. Safeguard, has been Protecting Arizona families and businesses for over 50 years; we are Arizona’s largest locally-operated security provider. With an A+ Better Business Bureau Ranking, we prove every day that we love being there for and helping our customers. We work hard to create an environment where you can thrive and use your skills and talents to help us deliver legendary Customer Service. You’ll help positively impact every homeowner and the communities that we serve, too.

You will be part of a team that has a must win attitude matched by an unparalleled support staff. We’re looking for hardworking, self-motivated, individuals with a professional presence. You will be working with a company and a team that is second to none and we are looking for the same!

Why work for us?

• Training – Career Advancement!
• Great Benefits – Medical/Dental/Vision
• Retirement – 401k matching up to 3%
• Work/Life Balance – PTO 3 Weeks + 9 paid holidays

RESPONSIBILITIES ​

• Perform diagnostic evaluation of system issues and perform troubleshooting and repairs on low voltage security and home automation systems including cameras, thermostats, locks and more.
• Install or upgrade new low voltage security and home automation systems inclusive of cameras, thermostats, door locks and more.

KNOWLEDGE AND SKILLS

• Two or more years in a customer service industry role
• Strong customer service communication and conflict resolution skills
• Strong written and verbal communication skills
• Some sales experience is desired

EDUCATION, KNOWLEDGE, SKILLS, COMPETENCIES, CERTIFICATIONS/LICENSES

• Must qualify for applicable licenses / certificates
• The ability to use hand tools, laptop, and tablet are required.

WORKING ENVIRONMENT/ MINIMUM PHYSICAL REQUIREMENTS

This position includes primarily field work. Physical requirements include standing, sitting, bending, lifting, and climbing. Lifting will include up to 40 pounds. Extensive use of a personal computer or tablet is required. Use of hand and power tools is required on occasion.

#SAFE

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